Vehicle Condition Assessor

CarMax • Albuquerque, NM

1d • $17 - $27 • Onsite

About The Position

The Vehicle Condition Assessor (VCA) accurately assesses and documents vehicle conditions for appraisals, supporting quality, transparency, and efficiency in inventory management and customer satisfaction. The role works with Buyers, Senior Buyers, and Purchasing Managers, and also supports lot merchandising and wholesale auction operations.

Responsibilities include documenting cosmetic and mechanical vehicle conditions, accurately recording vehicle options, creating high-quality images of wholesale vehicles for CarMax websites, preparing for and supporting wholesale auctions, and verifying appraisal details through vehicle secures and confirmations. The VCA may also assist with inventory management, customer transfers, lot merchandising, and onboarding new associates. The role requires following CarMax Environmental, Health and Safety requirements and maintaining a clean, orderly work area.

The position requires outdoor work in varying weather conditions, flexibility to work nights, weekends, and holidays as needed, and the physical ability to walk, bend, kneel, and stand for extended periods.

Requirements

• Ability to deliver exceptional customer service and collaborate across departments.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication skills for interacting effectively with internal and external customers.
• Ability to multitask in a fast-paced environment and work independently.
• Valid driver's license.
• Willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Nice To Haves

• Experience in vehicle assessments or a related automotive field.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites.
• Support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Benefits

• Paid sick time: eligible associates can accrue up to 48 hours per year.
• Paid vacation time: full-time hourly or commission/incentive-eligible associates receive 80 to 200 hours per year after a 90-day waiting period, based on continuous service.
• Paid holidays: eligible associates receive 8 hours of pay for each of 6 scheduled holidays per year, plus 1 floating holiday.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed