Vehicle Acquisition Specialist - BMW of Buena Park

AutoNation•Buena Park, CA
•Onsite

About The Position

The Vehicle Acquisition Specialist acquires additional inventory for the dealership by purchasing vehicles from customers. The role provides an exceptional customer experience by managing expectations and communicating throughout AutoNation’s “We’ll Buy Your Car” process, with the goal of delivering the program’s “check within an hour” promise. The position offers flexible hours and hourly pay plus a bonus for each vehicle purchased. AutoNation describes its work environment as supportive and built on trust, transparency, and teamwork, with career paths into finance, management, and other areas. The company welcomes candidates from all backgrounds and emphasizes innovation, teamwork, and a culture of belonging.

Requirements

  • High school diploma or equivalent.
  • Extremely self-motivated.
  • Ability to set and achieve targeted goals.
  • Ability to deliver an exceptional customer experience.
  • Demonstrated communication, prospecting, and interpersonal skills.
  • Organization and follow-up skills.
  • Sound judgment and the ability to research and make offers on vehicles.
  • Valid in-state driver’s license and an acceptable, safe driving record.
  • Ability to sit and stand for prolonged periods of time.

Nice To Haves

  • Sales or customer service experience is preferred.

Responsibilities

  • Respond to incoming leads through AutoNation and third-party websites, by phone, internet, and walk-in traffic.
  • Use available resources to identify and engage private parties looking to sell their vehicles.
  • Set appointments for potential customers to visit the dealership for an appraisal.
  • Execute AutoNation’s We’ll Buy Your Car same-day payment process.
  • Review vehicle condition reports and inspect vehicles onsite.
  • Interact with customers throughout the day, both in person and over the phone.
  • Refer customers who prefer to trade in their vehicles to the sales team.
  • Manage customer expectations and communicate throughout the vehicle purchasing process.
  • Work toward delivering the We’ll Buy Your Car program’s “check within an hour” promise.

Benefits

  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Hourly pay plus a bonus for each vehicle purchased.
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