VDI/VMware Horizon Adminstrator
About The Position
ISPA Technology is seeking a VDI / VMware Horizon Administrator to support the administration, maintenance, and troubleshooting of enterprise Virtual Desktop Infrastructure (VDI) environments. The role is responsible for system availability, performance, security, and operational efficiency, while providing technical support to fleet users. The administrator will work with network engineers, technical teams, and site leadership to maintain system availability and support critical Government customer requirements. This is described as an opportunity for an early-career engineer to develop technical skills alongside an experienced multidisciplinary engineering team.
Requirements
- Experience administering and troubleshooting enterprise VDI environments, specifically VMware Horizon.
- Working knowledge of virtualization technologies, hypervisors, virtual desktop management, and system administration.
- Experience with system patching, performance monitoring, vulnerability remediation, and security compliance.
- Ability to diagnose and resolve complex technical issues in enterprise environments.
- Strong documentation, communication, and cross-functional collaboration skills.
- Experience using IT ticketing systems to track and resolve technical support requests.
- Active Secret clearance.
Responsibilities
- Install, configure, administer, and troubleshoot VMware Horizon VDI environments.
- Manage virtual desktop pools, golden images, user profiles, and virtual application deployments.
- Perform system maintenance, hypervisor patching, vulnerability remediation, and performance monitoring.
- Monitor virtual storage, host resources, and system performance to identify and resolve technical issues.
- Implement security best practices, access controls, and compliance requirements across VDI environments.
- Collaborate with network engineers, technical teams, and site leadership to maintain system availability.
- Maintain configuration management records, technical documentation, and system inventories.
- Identify and implement improvements to virtual desktop provisioning and user management processes.
- Respond to fleet support requests and troubleshoot issues through the Hyper Automation (HA) ticketing system.
- Document system changes, communicate updates to development teams, and provide technical guidance as needed.
Benefits
- Competitive salary packages with bonus potential.
- Comprehensive health, vision, and dental coverage.
- Generous PTO and 11 paid holidays.
- Life and disability insurance options.
- 401(k) with company match.
- Recognition and rewards for employee contributions.
- Opportunities for professional development and career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
