VMWare Engineer

Samsung SDS America • Plano, TX

2d

About The Position

Samsung SDS America is the North American technology and digital transformation arm of Samsung SDS, providing IT services and technology solutions to Samsung affiliates and enterprise customers across multiple industries. Its work includes cloud transformation, data management, cybersecurity, AI, enterprise applications, and digital innovation.

The VMware Engineer manages, maintains, and optimizes enterprise virtualized environments, including VMware ESXi, vCenter, Horizon View, and end-user virtual desktop infrastructure (VDI). The role covers server provisioning, VDI desktop and application pool management, user entitlements, system patching and monitoring, and end-to-end troubleshooting to support reliable and secure operations. The engineer works with business stakeholders and technical teams to identify infrastructure improvements, plan upgrades, maintain documentation, and improve system performance and availability. The position participates in a 24/7 on-call rotation supporting critical enterprise systems.

Requirements

• 3–5 years of experience as a system administrator and End User Computing Specialist.
• Experience planning, installing, configuring, and troubleshooting Horizon View and VMware environments.
• Experience with Horizon View Connection Servers and UAG.
• Experience with vCenter and VxRail.
• Experience with Windows Server 2012, 2016, and 2019, and Windows desktops.
• Scripting knowledge of PowerCLI and PowerShell.
• Ability to troubleshoot advanced, end-to-end virtualized environments.
• Ability to use and implement monitoring tools, patch tools, and application management tools.
• Experience with iDRAC.
• Strong verbal and written communication skills.
• Ability to work both in a team and independently.
• Knowledge of change management processes.

Nice To Haves

• Knowledge of instant clones and App Volumes.
• Experience with Remote Desktop Server.
• Experience with Active Directory, Microsoft Exchange, and MSSQL.
• Strong networking skills.

Responsibilities

• Install, configure, and maintain VMware ESXi hosts, vCenter Server, and virtualized infrastructure.
• Provision, configure, and manage virtual machines, including compute, storage, and network resources.
• Deploy and maintain VMware Horizon VDI environments, including desktop pools, application pools, and user access.
• Manage Horizon Connection Servers, Unified Access Gateway (UAG), desktop images, and user entitlements.
• Troubleshoot and resolve issues across VMware, VDI, Windows operating systems, storage, and networking.
• Monitor system performance, availability, and capacity; respond to alerts and resolve issues promptly.
• Perform system patching, software updates, upgrades, and routine maintenance.
• Use PowerCLI and PowerShell to automate administrative tasks and improve operational efficiency.
• Support backup, recovery, disaster recovery, and high-availability requirements.
• Identify and recommend infrastructure upgrades, capacity improvements, and technology refreshes.
• Maintain technical documentation, configuration records, troubleshooting guides, and operating procedures.
• Work with infrastructure, networking, security, application, and business teams to resolve issues and improve services.
• Follow security standards and established incident, problem, and change management processes.
• Communicate system issues, outages, and maintenance activities to relevant stakeholders.
• Participate in a 24/7 on-call rotation to support critical systems and restore services promptly.

Benefits

• Competitive salary.
• Medical, dental, vision, and prescription coverage.
• Wellness program.
• Parental leave.
• 401(k) match and savings plan.
• Flexible spending accounts.
• Life insurance.
• Paid holidays.
• Paid time off.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed