VMWare Engineer

Samsung SDS America•Plano, TX

2d•$156,000 - $166,000

About The Position

Samsung SDS America is seeking a VMware Engineer to manage, maintain, and optimize enterprise virtualized environments, including VMware ESXi, vCenter, Horizon View, and end-user virtual desktop infrastructure (VDI). The role covers server provisioning, VDI desktop and application pool management, user entitlements, system patching, monitoring, and end-to-end troubleshooting to support reliable and secure operations. The engineer will work with Horizon View Connection Servers, Unified Access Gateway (UAG), PowerCLI, PowerShell, Windows Server environments, and VMware infrastructure including VxRail. The role also involves collaborating with stakeholders and technical teams to identify improvements, plan upgrades, maintain documentation, and enhance system performance and availability. Strong networking and troubleshooting skills, effective communication, and participation in a 24/7 on-call rotation are required to support critical enterprise systems.

Requirements

3–5 years’ experience as a System Administrator and End User Computing Specialist.
Experience planning, installing, configuring, and troubleshooting Horizon View and VMware environments.
Experience with Horizon View Connection Servers and UAG.
Experience with vCenter and VxRail.
Experience with Windows Server 2012, 2016, and 2019, and Windows desktops.
Scripting knowledge of PowerCLI and PowerShell.
Ability to troubleshoot advanced, end-to-end virtualized environments.
Ability to use and implement monitoring tools, patch tools, and application management tools.
Experience with iDRAC.
Strong verbal and written communication skills.
Ability to work both in a team and independently.
Knowledge of change management processes.

Nice To Haves

Knowledge of instant clones and App Volumes.
Experience with Remote Desktop Server.
Experience with Active Directory, Microsoft Exchange, and MSSQL.
Strong networking skills.

Responsibilities

Install, configure, and maintain VMware ESXi hosts, vCenter Server, and virtualized infrastructure.
Provision, configure, and manage virtual machines, including compute, storage, and network resources.
Deploy and maintain VMware Horizon VDI environments, including desktop pools, application pools, and user access.
Manage Horizon Connection Servers, Unified Access Gateway (UAG), desktop images, and user entitlements.
Troubleshoot and resolve issues across VMware, VDI, Windows operating systems, storage, and networking.
Monitor system performance, availability, and capacity; respond to alerts and resolve issues promptly.
Perform system patching, software updates, upgrades, and routine maintenance.
Use PowerCLI and PowerShell to automate administrative tasks and improve operational efficiency.
Support backup, recovery, disaster recovery, and high-availability requirements.
Identify and recommend infrastructure upgrades, capacity improvements, and technology refreshes.
Maintain technical documentation, configuration records, troubleshooting guides, and operating procedures.
Work with infrastructure, networking, security, application, and business teams to resolve issues and improve services.
Follow security standards and established incident, problem, and change management processes.
Communicate system issues, outages, and maintenance activities to relevant stakeholders.
Participate in a 24/7 on-call rotation to support critical systems and restore services promptly.