Valet

Ace Careers Website•Walnut Creek, CA

13d

About The Position

The Valet is responsible for safely parking and retrieving guest vehicles, securing keys, explaining parking procedures and fees, and providing courteous customer service. The role supports efficient parking operations by coordinating with team members, maintaining clean and organized parking areas, collecting fees accurately, and reporting maintenance or equipment issues. The position is scheduled Tuesday through Saturday, 5:00 p.m. to 11:00 p.m.

Requirements

High school diploma or GED.
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliability and a friendly manner, with the ability to create a lasting impression.
Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

Previous valet or customer service experience.

Responsibilities

Promptly and safely park and retrieve vehicles in accordance with company policies and procedures.
Ensure vehicle keys are securely stored.
Follow company policies and safety guidelines.
Greet guests warmly and professionally.
Explain parking procedures and fees to guests.
Respond to guest questions and concerns calmly and professionally.
Coordinate with team members to provide efficient service.
Support colleagues during peak periods and promote a collaborative team environment.
Assist guests with parking needs and provide additional help, such as carrying bags or giving directions.
Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris and trash.
Manage parking spaces efficiently and ensure fees are collected accurately.
Promptly report maintenance issues or equipment malfunctions.