Valet

Ace Careers Website • Irvine, CA

7d

About The Position

The Valet promptly and safely parks and retrieves vehicles in accordance with company policies and procedures, maintains accurate vehicle records, and securely stores keys. The role provides courteous guest service by explaining parking procedures and fees, responding professionally to questions or concerns, and coordinating with team members to deliver efficient service. Valets help maintain a clean and organized parking area, assist guests with additional needs such as carrying bags or providing directions, and report maintenance issues or equipment malfunctions. The position also supports revenue by efficiently managing parking spaces and accurately collecting fees.

Requirements

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliability and a friendly demeanor, with the ability to create a positive, lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles according to company policies and procedures.
• Maintain accurate records of parked vehicles and securely store vehicle keys.
• Follow company policies and safety guidelines.
• Greet guests warmly and professionally.
• Explain parking procedures and fees to guests.
• Assist customers with questions or concerns and handle issues calmly and professionally.
• Coordinate with team members to provide efficient service.
• Support colleagues during busy periods and foster a collaborative team environment.
• Provide outstanding, courteous customer service and help guests with parking needs.
• Keep the parking lot and surrounding areas clean and organized, including clearing debris and trash.
• Provide additional assistance as needed, such as carrying bags or giving directions.
• Efficiently manage parking spaces and accurately collect fees.
• Promptly report maintenance issues or equipment malfunctions.

Benefits

• Discount programs
• Hourly compensation of $16.90–$17.00 plus tips

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed