About The Position

AAA Parking is hiring a Valet Attendant at the Grand Hyatt Atlanta in Buckhead. The role is the first and last point of contact for hotel guests and focuses on providing a seamless, memorable experience through courteous service and efficient vehicle handling. The position is part-time, scheduled Fridays, Saturdays, and Sundays from 3:00 PM to 11:00 PM. Pay is $12.50 per hour plus tips. AAA Parking is a family-operated parking business with more than 65 years of industry experience. Its service approach emphasizes Attitude, Appearance, and Assistance, with a commitment to quality, honesty, professionalism, and excellent experiences for customers and employees.

Requirements

  • Must be at least 18 years old.
  • Valid driver’s license and clean driving record.
  • Excellent communication and interpersonal skills.
  • Basic English reading, writing, and communication skills.
  • Strong attention to detail and ability to handle stressful situations with poise.
  • Ability to stand for 100% of the shift.
  • Ability to lift, push, or pull up to 20 pounds and carry up to 10 pounds.
  • Flexible schedule based on business needs.
  • Must successfully pass a background and driving record check.

Nice To Haves

  • Previous experience in hospitality or a high-end customer service role.

Responsibilities

  • Greet and welcome arriving and departing guests; answer questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats, luggage, and special needs or disabilities.
  • Provide information about hotel services and facilities, local points of interest, and entertainment attractions.
  • Complete valet tickets accurately and check vehicles for existing damage.
  • Retrieve and park vehicles quickly and efficiently, keeping keys organized and secure.
  • Maintain a clean, professional, well-groomed appearance in accordance with uniform and appearance standards.
  • Keep the valet area clean, organized, and inviting.
  • Coordinate with hotel staff and colleagues to support smooth guest arrivals and departures and valet operations.
  • Support team members during busy periods and special events.
  • Follow safety protocols to protect guests and their vehicles; immediately report accidents, injuries, or incidents to the supervisor.
  • Perform routine inspections of the valet area and equipment.
  • Maintain a positive attitude, professional appearance, and genuine willingness to assist guests.
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