About The Position

AAA Parking is hiring a Valet Attendant at the Hyatt Regency Atlanta Hotel. The role helps create a positive guest experience by greeting arriving and departing guests, assisting with doors, coats, and luggage, sharing information about the hotel and local attractions, and providing thoughtful assistance to guests with special needs or disabilities. The attendant completes valet tickets and vehicle damage checks, safely parks and retrieves vehicles, and keeps keys secure and organized. The attendant maintains a professional appearance and a clean, safe, organized valet area; coordinates with hotel staff and teammates; and follows safety procedures for guests, vehicles, keys, and equipment. Incidents such as accidents, injuries, or vehicle damage must be reported promptly to a supervisor. Hours and days vary based on location needs. The posting lists the position as full-time, with a second-shift schedule and flexible days.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic vehicles and preferably manual-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliable and dependable, with a strong commitment to punctuality and attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift, and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Must be able to successfully complete any required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles.

Responsibilities

  • Greet and welcome arriving and departing guests, answer questions professionally, and help create a memorable guest experience.
  • Open vehicle and hotel doors and assist guests with coats, luggage, and other needs.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and perform vehicle damage checks.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance and keep the valet area clean, organized, safe, and inviting.
  • Coordinate guest arrivals and departures with hotel staff and communicate effectively with teammates.
  • Support team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures and promptly report accidents, injuries, vehicle damage, or other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.
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