About The Position
AAA Parking is hiring a Valet Attendant at The Epicurean Atlanta Hotel in Atlanta, Georgia. The role helps create a positive guest experience from arrival through departure by providing courteous, professional service and safely handling guest vehicles. Valets work with hotel staff and teammates in a fast-paced hospitality environment, including during busy periods and special events. Hours and days vary according to location needs; the position offers flexible shifts and days and starts at $11.00 per hour plus tips.
Requirements
- Must be at least 18 years of age.
- Must have a valid driver’s license and maintain an acceptable driving record.
- Must be able to safely operate a variety of vehicles, including automatic-transmission vehicles; manual-transmission ability is preferred.
- Excellent customer service and communication skills.
- Friendly, professional, and approachable demeanor.
- Ability to remain calm, courteous, and professional in a fast-paced environment.
- Reliable and dependable, with a strong commitment to punctuality and attendance.
- Ability to work nights, weekends, holidays, and special events as business needs require.
- Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
- Ability to lift and carry guest luggage and other items as needed.
- Ability to maintain a clean, polished, and professional appearance.
- Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
- Ability to successfully complete required background and driving-record checks.
Nice To Haves
- Previous valet, hospitality, parking, or customer service experience is preferred but not required.
- Ability to operate manual-transmission vehicles is preferred.
Responsibilities
- Greet arriving and departing guests and answer their questions professionally.
- Open vehicle and hotel doors and assist guests with coats and luggage.
- Share helpful information about hotel amenities, local attractions, dining, entertainment, and points of interest.
- Assist guests with special needs or disabilities.
- Complete valet tickets accurately and check vehicles for damage.
- Park and retrieve guest vehicles safely, efficiently, and courteously.
- Keep vehicle keys secure and organized and treat guest vehicles with care.
- Maintain a clean, polished, professional appearance in accordance with company standards.
- Keep the valet area clean, organized, safe, and welcoming.
- Coordinate guest arrivals and departures with hotel staff and communicate with teammates throughout shifts.
- Support team members during busy periods, special events, and peak arrival times.
- Follow safety procedures to protect guests, vehicles, keys, and team members.
- Promptly report accidents, injuries, vehicle damage, and other incidents to a supervisor.
- Conduct routine inspections of the valet area and equipment.
Benefits
- Tips
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
