About The Position

AAA Parking is hiring a Valet Attendant for the J.W. Marriott Midtown Atlanta Hotel. The role is a guest-facing position focused on creating a welcoming and memorable experience from guests’ arrival through departure. Valet Attendants greet guests, assist with doors, coats, and luggage, answer questions, and provide information about hotel amenities and nearby attractions. They safely park and retrieve vehicles, complete valet tickets and vehicle damage checks, and keep guest keys secure. The role also involves maintaining a professional appearance and an orderly valet area, coordinating with hotel staff and teammates, and following procedures to protect guests, vehicles, keys, and team members. The position is part-time and assigned to the overnight third shift, 11:00 p.m. to 7:00 a.m.; workdays vary based on location needs. The job pays $14.50 per hour plus tips.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic and preferably manual-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor; ability to remain calm and courteous in a fast-paced environment.
  • Reliability, dependability, punctuality, and consistent attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift, including outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, professional appearance and follow safety procedures while responsibly handling guest vehicles, keys, and property.
  • Ability to successfully complete required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles.

Responsibilities

  • Warmly greet arriving and departing guests and answer questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and perform vehicle damage checks.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance in accordance with AAA Parking standards.
  • Keep the valet area clean, organized, safe, and inviting.
  • Coordinate with hotel staff and communicate with teammates to support smooth guest arrivals and departures.
  • Support fellow team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures and promptly report accidents, injuries, vehicle damage, or other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.
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