About The Position

AAA Parking is hiring a Valet Attendant at The Epicurean Atlanta Hotel. The role focuses on creating a welcoming guest experience from arrival through departure by providing courteous assistance, safely parking and retrieving vehicles, and representing AAA Parking and its hotel partner professionally. Attendants coordinate with hotel staff and teammates, keep the valet area organized, and follow procedures to protect guests, vehicles, keys, and team members. The position is part-time, with overnight hours from 11:00 PM to 7:30 AM; workdays vary according to location needs. Nights, weekends, holidays, and special events may be required.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliability, dependability, punctuality, and strong attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience.
  • Ability to operate manual-transmission vehicles.

Responsibilities

  • Warmly greet arriving and departing guests and answer questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized, and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance and keep the valet area clean, organized, safe, and inviting.
  • Represent AAA Parking and the hotel partner professionally.
  • Coordinate guest arrivals and departures with hotel staff and communicate effectively with teammates.
  • Support fellow team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Immediately report accidents, injuries, vehicle damage, and other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.
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