About The Position

AAA Parking is hiring a Valet Attendant at the Hyatt Regency Atlanta Hotel. The role centers on creating a welcoming and memorable guest experience from arrival to departure, while safely parking and retrieving vehicles and representing AAA Parking and the hotel professionally. Valet Attendants work closely with hotel staff and teammates in a fast-paced hospitality environment. This is a seasonal position with shift hours and days that vary according to location needs.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic-transmission vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliability, dependability, punctuality, and consistent attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Must successfully complete any required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Greet arriving and departing guests and answer questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates.
  • Support fellow team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Promptly report accidents, injuries, vehicle damage, and other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.

Benefits

  • Opportunity to earn extra money through hourly pay plus tips.
  • Opportunity to build customer service experience.
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