VALET - GRAVEYARD
About The Position
The Valet is responsible for promptly and safely parking and retrieving vehicles in accordance with company policies and procedures, while providing courteous, professional service to guests. The role includes explaining parking procedures and fees, responding calmly to questions or concerns, securely storing keys, and coordinating with team members to deliver efficient service. The position also supports a collaborative team environment, assists colleagues during busy periods, and helps maintain the cleanliness and organization of the parking lot and surrounding areas. Additional guest assistance may include carrying bags or providing directions. The Valet helps maximize revenue by managing parking spaces efficiently and collecting fees accurately, and reports maintenance issues or equipment malfunctions promptly. The role is identified as a graveyard shift position.
Requirements
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliability and a friendly manner, with the ability to create a lasting impression.
- Physical ability to move quickly and lift items weighing up to 50 pounds.
Nice To Haves
- Previous valet or customer service experience.
Responsibilities
- Promptly and safely park and retrieve vehicles according to company policies and procedures.
- Ensure vehicle keys are securely stored.
- Follow company policies and safety guidelines.
- Greet guests warmly and professionally.
- Explain parking procedures and fees to guests.
- Assist customers with questions or concerns and handle issues calmly and professionally.
- Coordinate with team members to ensure efficient service delivery.
- Contribute to a collaborative and supportive team environment, including assisting colleagues during peak periods or when needed.
- Provide prompt, courteous customer service and go the extra mile to meet guest expectations.
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris and trash.
- Provide additional assistance to guests, such as carrying bags or giving directions.
- Manage parking spaces efficiently and ensure fees are collected accurately.
- Promptly report maintenance issues or equipment malfunctions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
