Valet - Graveyard

Ace Careers Website • San Antonio, TX

1d

About The Position

The Valet promptly and safely parks and retrieves vehicles, maintains accurate vehicle records, and securely stores keys while following company policies and safety guidelines. The role provides professional, friendly guest service by explaining parking procedures and fees, answering questions, resolving concerns, and coordinating with teammates. The Valet helps maintain a collaborative team environment, keeps the parking lot and surrounding areas clean and organized, and provides additional assistance such as carrying bags or giving directions. The position also supports revenue by efficiently managing parking spaces and accurately collecting fees, and reports maintenance or equipment issues promptly.

The schedule is 10 p.m. or 11 p.m. to 6 a.m. or 7 a.m., four days per week, totaling 32 hours weekly.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliability and a friendly demeanor, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles in accordance with company procedures.
• Maintain accurate records of parked vehicles and securely store keys.
• Follow company policies and safety guidelines.
• Greet guests warmly and professionally.
• Explain parking procedures and fees to guests.
• Answer guest questions and concerns and handle issues calmly and professionally.
• Coordinate with team members to ensure efficient service delivery.
• Support colleagues during busy periods and contribute to a collaborative team environment.
• Provide prompt, courteous customer service and go the extra mile to meet guest expectations.
• Keep the parking lot and surrounding areas clean and organized, including removing debris and trash.
• Provide additional assistance as needed, such as carrying bags or giving directions.
• Manage parking spaces efficiently and ensure fees are collected accurately.
• Promptly report maintenance issues and equipment malfunctions.

Benefits

• Vacation and sick time on a prorated basis.
• Holiday benefits based on hours worked.
• Discount programs.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED