Valet - Graveyard

Ace Careers Website•Houston, TX

22h

About The Position

The Valet promptly and safely parks and retrieves vehicles in accordance with company policies and procedures, keeps accurate vehicle records, and secures keys. The role greets guests, explains parking procedures and fees, answers questions, and handles concerns professionally. Valets coordinate with colleagues and support one another to provide efficient service. They also keep parking areas clean and organized, assist guests with additional needs such as carrying bags or giving directions, manage parking spaces and fee collection accurately, and promptly report maintenance or equipment problems.

Requirements

High school diploma or GED.
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliability, friendliness, and ability to create a lasting impression.
Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

Previous valet or customer service experience.

Responsibilities

Promptly and safely park and retrieve vehicles according to company policies and procedures.
Maintain accurate records of parked vehicles and securely store keys.
Follow company policies and safety guidelines.
Greet guests warmly and professionally and explain parking procedures and fees.
Answer guest questions and address concerns calmly and professionally.
Coordinate with team members to deliver efficient service and assist colleagues when needed.
Provide prompt, courteous customer service and additional help such as carrying bags or giving directions.
Keep the parking lot and surrounding areas clean and organized, including clearing debris and trash.
Manage parking spaces efficiently and ensure fees are collected accurately.
Report maintenance issues or equipment malfunctions promptly.