VALET - GRAVEYARD

Ace Parking • Houston, TX

2d

About The Position

The Valet is responsible for safely and promptly parking and retrieving vehicles in accordance with company policies and procedures. The role includes maintaining accurate vehicle records and securely storing keys, greeting guests, explaining parking procedures and fees, and responding professionally to questions or concerns. The Valet works collaboratively with the team to provide efficient, courteous service and may assist guests with bags or directions. Responsibilities also include keeping the parking lot and surrounding areas clean and organized, collecting fees accurately, managing parking spaces efficiently, and promptly reporting maintenance issues or equipment malfunctions. The position emphasizes accountability, communication, teamwork, exceptional service, and profitability.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable and friendly, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items up to 50 lbs.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Follow company policies and safety guidelines.
• Greet guests warmly and professionally.
• Explain parking procedures and fees to guests.
• Assist customers with questions or concerns and handle issues calmly and professionally.
• Coordinate with team members to deliver efficient service.
• Support team members during busy periods or when needed.
• Provide prompt, courteous customer service and assist guests with parking needs.
• Keep the parking lot and surrounding areas clean and organized, including clearing debris or trash.
• Provide additional assistance as needed, such as carrying bags or giving directions.
• Manage parking spaces efficiently and ensure fees are collected accurately.
• Report maintenance issues or equipment malfunctions promptly.

Benefits

• Vacation and sick time for full-time and part-time employees.
• Holiday time for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED