Valet Ticket Issuer - Hard Rock, Atlantic City

Seminole Exchange • Atlantic City, NJ

6d

About The Position

The Valet Ticket Issuer controls and manages traffic flow for valet operations and distributes claim tickets to guests. The role directs incoming vehicles to appropriate lanes and coordinates with valet parkers so vehicles can be moved systematically and traffic does not back up. The Ticket Issuer distributes the correct tickets and follows procedures for completing and filing them. This position is for overnight shifts at Hard Rock Hotel and Casino in Atlantic City, New Jersey, and pays $18 per hour plus tips. Applicants must be willing and able to work overnight shifts and pass background, driver's license, and drug screenings.

Requirements

• Demonstrate attention to detail and awareness of surroundings.
• Communicate politely and effectively and respond promptly to guest needs.
• Write legibly on tickets.
• Work quickly and effectively in a fast-paced environment.
• React well under pressure and take responsibility for job duties.
• Stand, walk, and hustle for long periods.
• Frequently lift and/or move up to 50 pounds.
• Visually identify vehicle depth, speed, and movement in daylight and darkness.
• Be willing and able to work overnight shifts.
• Pass background, driver's license, and drug screenings.

Responsibilities

• Identify and distribute the proper ticket to each type of guest, including transient, hotel, and VIP guests.
• Welcome guests in a friendly and courteous manner, asking for and using their names frequently.
• Inform guests of valet charges and explain where and how to retrieve their vehicles.
• Place the ticket, including the guest’s name, inside the vehicle for identification and parking purposes.
• Notify the bellman or luggage attendant when a hotel guest needs assistance with luggage.
• Secure vehicle keys properly.
• Control traffic flow at the porte, ensure vehicles are parked promptly, and keep the porte as clear as possible.
• Charge vehicles properly for tickets.
• Identify and note visible vehicle damage.
• Assist with staging and clearing vehicle lanes in the porte, one lane at a time, when needed.
• Assist management with closing and reopening the porte when necessary.

Benefits

• $18 per hour plus tips

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed