Assistant Store Manager - Atlantic City, Atlantic City, NJ

DTLR, Inc.•Atlantic City, NJ
•$19 - $21

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, operational compliance, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff and helps ensure the store meets company standards and goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores in the assigned district and travel by car, plane, or train. Employees must be able to stand for extended periods and lift, carry, push, or pull up to 50 pounds. Extended hours may be required during critical project phases.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking skills; project management, time management, analytical, and strong organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
  • Be responsible for the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to keep store performance aligned with the budget.
  • Help monitor and identify loss or inventory inconsistencies to support shrink goals at or below the company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide customers with a friendly environment and outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunity when guidelines or criteria are met.
  • Company 401(k) plan for all roles.
  • Medical, dental, and vision benefits for full-time roles.
  • Company-paid time off for full-time roles.
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