Valet Ticket Issuer - Hard Rock, Atlantic City

Seminole Exchange • Atlantic City, NJ

5d

About The Position

Valet Ticket Issuers manage traffic flow for valet operations and distribute claim tickets to guests at Hard Rock Hotel and Casino in Atlantic City, New Jersey. They direct incoming vehicles to the appropriate lanes and coordinate with valet parkers to move vehicles systematically and prevent traffic backups. They issue the correct tickets to guests and follow procedures for completing and filing tickets. This position is for overnight shifts and pays $18 per hour plus tips. Applicants must be willing and able to work overnight shifts and pass background, driver’s license, and drug screenings.

Requirements

• Must be willing and able to work overnight shifts.
• Must pass background, driver’s license, and drug screening.
• Demonstrate attention to detail and awareness of surroundings.
• Communicate politely and effectively and respond promptly to guests’ needs.
• Write legibly on tickets.
• Work quickly and effectively in a fast-paced environment.
• React well under pressure and take responsibility for job duties.
• Stand, walk, and hustle for long periods.
• Frequently lift and/or move up to 50 pounds.
• Visually identify vehicle depth, speed, and movement in daylight and darkness.

Responsibilities

• Identify and distribute the appropriate ticket for each type of guest, including transient, hotel, and VIP guests.
• Welcome guests in a friendly and courteous manner, asking for and using their names frequently.
• Inform guests of valet charges and explain where and how to retrieve their vehicles.
• Place the ticket, marked with the guest’s name, inside the vehicle for identification and parking purposes.
• Notify the bellman or luggage attendant when a hotel guest needs assistance with luggage.
• Secure vehicle keys properly.
• Control traffic flow at the porte, ensure vehicles are parked in a timely manner, and keep the porte as clear as possible.
• Charge vehicles correctly based on their tickets.
• Identify and note visible vehicle damage.
• Assist with staging and clearing vehicle lanes in the porte, one lane at a time, when needed.
• Assist management with closing and reopening the porte when necessary.
• Complete and file tickets according to proper procedures.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed