Valet Supervisor- CRC

VALENCIA GROUP•Arlington, TX
•Onsite

About The Position

The Valet Supervisor at Caravan Court oversees valet parking operations, ensuring safety and efficiency while supporting the Valet Manager with daily operations and oversight. The role includes guest service, vehicle parking and registration, staff support and training, department communications and reporting, and compliance with safety and driving guidelines. The position is non-exempt and full-time.

Requirements

  • Valid driver’s license.
  • No vehicle violations within the past five years.
  • Strong verbal and written communication skills.
  • Effective time management and problem-solving skills.
  • Ability to work well with a team and demonstrate attention to detail.
  • Excellent organizational skills and interpersonal abilities.
  • No prior experience required.
  • No minimum education requirements.

Responsibilities

  • Greet guests according to hotel standards, register vehicles in the parking platform, and explain the valet process.
  • Assist guests with luggage, directions, and concierge services; anticipate guest needs and respond proactively.
  • Park guest vehicles professionally and efficiently.
  • Ensure staffing is sufficient and monitor and address overtime as needed.
  • Service and maintain valet transport shuttles.
  • Plan and facilitate department meetings, attend and contribute to meetings, participate in cross-training, and assist with department training and required trainings.
  • Facilitate internal communications and follow up as needed.
  • Run operational reports and complete full-shift pass-on reports and checklists; log work in appropriate platforms.
  • Follow safety, security, and driving regulations.
  • Maintain cleanliness and organization in work areas, report unsafe conditions, and ensure hotel equipment is in proper working condition.
  • Perform additional duties as assigned by the supervisor.
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