Valet Supervisor - Detroit Hospitality

SP Plus • Detroit, MI

3d

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The company describes itself as the largest parking network in America, with over 23,000 employees and more than 4,000 locations across North America and Europe.

The posting describes valet work in Detroit. The role involves providing safe, attentive vehicle parking and a seamless customer experience. Employees inspect vehicles, explain rates, follow safe driving practices, and respond professionally to customer needs. A Parking Attendant License is required. The position pays $18 to $20 per hour, with the opportunity to earn tips in addition to the hourly rate.

Requirements

• Obtain a Parking Attendant License.
• Hold a valid state driver’s license, have a current address, and maintain an acceptable driving record.
• Provide proof of eligibility to work legally in the United States if hired.
• Communicate accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• Be able to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
• Follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

• Ability to safely drive a vehicle with a manual transmission (stick shift).
• Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

• Resolve client requests and concerns efficiently, identify ways to address problems, and communicate proactively with clients.
• Inspect each vehicle before parking it and note any findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know major area streets, landmarks, and freeways to support customers’ transportation experience.
• Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout each shift.
• Assist management with additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off
• Tips in addition to the posted hourly rate

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed