Valet Parking Attendant (On-Call)

Four Seasons Hotels and Resorts•Los Angeles, CA

50d•Onsite

About The Position

Four Seasons is seeking a Valet Parking Attendant (On-Call) to join their team at the Four Seasons Hotel Los Angeles at Beverly Hills. This role involves greeting guests, managing valet parking, providing directions and recommendations, and ensuring a high level of guest hospitality. The hotel is described as a sun-filled urban oasis in the heart of Los Angeles, blending sophistication with vitality, and known for its polished and personal guest experience.

Requirements

A valid California driver's license and good driving record.
Ability to drive both manual and automatic.
At least one-year experience in luxury hospitality setting as Valet Parking Attendant.

Responsibilities

Greets guests who arrive by private car and assists guests descending from cars.
Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity. Yields to pedestrians.
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier.
Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.