PT - Valet-Parking Attendant - Westin Tempe

Horseshoe Bay Resort • Tempe, AZ

18d • Onsite

About The Position

The Valet-Parking Attendant is a member of the hotel’s front drive and arrival team, providing friendly, courteous, timely, and professional service to guests. The role is responsible for safely parking and retrieving guest and visitor vehicles, assisting guests with luggage during check-in and check-out, and helping with and checking luggage as needed. The attendant contributes to guest satisfaction through attentive hospitality and works collaboratively with the hotel team.

Requirements

• Must be at least 18 years of age.
• Must have a current, valid driver's license and a satisfactory motor vehicle report covering three years, with annual renewals.
• Must maintain a good driving record and know basic vehicle functions.
• Must have complete knowledge of state driving laws.
• Must be able to drive vans, limousines, and automobiles.
• Must be able to communicate, read, and comprehend reading and writing materials, and write in English.
• Must have exceptional communication skills, attention to detail, and the ability to learn in a changing work environment.
• Must have a self-starting personality, an even disposition, and a professional appearance and manner.
• Must be willing to help coworkers and contribute as a team player.
• Must be able to ascertain information from luggage tags and claim checks and write numbers and names on claim checks and rooming lists.
• Must be able to lift, carry, load, and unload luggage up to 100 pounds and have sufficient manual dexterity in both hands.
• Must be able to work outdoors in varied weather, including periods of high heat; run short distances to retrieve vehicles; stand, walk, or sit continuously as needed; and bend, stoop, and kneel.
• Must have a flexible schedule and be willing to work beyond scheduled hours if necessary.
• Must have multitasking skills and telephone etiquette.

Nice To Haves

• High school diploma or equivalent preferred.
• Ability to drive manual-transmission vehicles preferred.
• Additional language skills are valuable.

Responsibilities

• Park and retrieve guest and visitor vehicles safely.
• Assist guests with luggage during check-in and check-out, and assist with and check luggage as needed.
• Provide attentive, courteous, efficient, and professional guest service.
• Communicate with guests, respond to questions, and provide information about hotel services and local events and activities.
• Help coworkers with their duties and work as a team player.
• Follow resort security procedures, including key controls, safe lifting, and reporting safety hazards and concerns.
• Maintain work habits that meet resort standards for procedures, dress, grooming, punctuality, and attendance.
• Adapt to changes, learn new skills, solve routine problems, and ask for help when needed.
• Perform other job-related duties as assigned by the supervisor.

Benefits

• Team member and family room discounts at Crescent Hotels & Resorts and Marriott Hotels.
• Flexible schedules.
• Career growth and development.
• Insurance benefits available to full-time and part-time team members.
• 401(k) plan with company match.
• Vacation pay and sick pay for full-time and part-time team members.
• Holiday pay for full-time team members.
• Recognition programs and community outreach opportunities.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED