PT - Overnight - Valet-Parking Attendant - Westin Tempe

Horseshoe Bay Resort • Tempe, AZ

3d • Onsite

About The Position

The Valet-Parking Attendant is a member of the hotel’s front drive and arrival team, providing friendly, courteous, timely, attentive, and efficient service to guests and visitors. The role is responsible for safely parking and retrieving vehicles, assisting guests with luggage during check-in and check-out, and helping check luggage as needed. The attendant is expected to contribute to a high level of guest satisfaction and work cooperatively with colleagues.

Requirements

• Ability to communicate, read, and comprehend materials and write in English.
• Self-starting personality with an even disposition and professional appearance and manner.
• Ability to communicate effectively with guests and work as a team player.
• Ability to drive vans, limousines, and automobiles; maintain an excellent driving record verified by a Motor Vehicle Report.
• Ability to read luggage tags and claim checks and write names and numbers on claim checks and rooming lists.
• Ability to grasp, lift, carry, load, and unload packages, boxes, and luggage weighing up to 100 pounds, with sufficient manual dexterity in both hands.
• Ability to work outdoors in varied weather, including periods of high heat, and run short distances to retrieve vehicles.
• Ability to stand, walk, or sit while continuously performing essential job functions, and to bend, stoop, and kneel.
• Must be at least 18 years of age.
• Current, valid driver's license and satisfactory motor vehicle report for the past three years, with annual renewals.
• Maintain a good driving record and knowledge of basic vehicle functions.
• Complete knowledge of state driving laws.
• Exceptional communication skills, attention to detail, and ability to learn in a changing work environment.
• Must have a flexible schedule and be willing to work beyond scheduled hours when necessary.
• Multitasking skills and telephone etiquette.

Nice To Haves

• High school diploma or equivalent.
• Ability to drive manual-transmission vehicles.
• Additional language skills.

Responsibilities

• Park and retrieve guest and visitor vehicles safely.
• Assist guests with luggage during check-in and check-out, and assist with checking luggage as needed.
• Provide attentive, courteous, efficient, and professional hospitality to guests.
• Communicate with guests, respond to questions, and provide knowledge of hotel services and local events and activities.
• Follow hotel security policies and procedures, including key controls and safe lifting practices.
• Report safety hazards and concerns effectively.
• Maintain professional appearance, punctuality, attendance, and work habits.
• Adapt to changes in work areas and procedures, learn or improve skills, solve routine problems, and ask for help when needed.
• Help coworkers with their duties and perform other job-related duties assigned by the supervisor.

Benefits

• Team member and family room discounts at Crescent Hotels and Resorts and Marriott Hotels.
• Flexible schedules.
• Career growth and development.
• Insurance benefits available to full-time and part-time team members.
• 401(k) plan with company match.
• Vacation pay and sick pay for full-time and part-time team members.
• Holiday pay for full-time team members.
• Recognition programs and community outreach.
• Tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED