Valet Greeter

SP Plus • Detroit, MI

17d • Onsite

About The Position

SP+ is seeking a Valet Greeter to welcome valet guests and provide assistance while delivering courteous, professional service. The role includes explaining valet rates and services, issuing claim checks, inspecting arriving vehicles, helping keep traffic lanes clear, and maintaining a clean work area. Valet Greeters communicate with drivers, coworkers, and supervisors, monitor the valet entrance, and report accidents, safety hazards, policy violations, or unusual occurrences. The posted hourly rate is $14.00 plus tips; the rate factors in tips, and the role is eligible to earn tips in addition to the posted hourly rate.

Employees must arrive on time for scheduled work in a neat, clean uniform and may perform other duties as assigned. The position requires regular standing and walking, working outdoors in varying weather and around traffic, and occasional lifting or moving of items up to 50 pounds. Benefits may vary by location and eligibility.

Requirements

• Valid state driver's license with current address and an acceptable driving record.
• Proof of eligibility to work legally in the U.S.; valid documentation must be provided if hired.
• Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
• Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
• Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
• Regular ability to stand, walk, use hands to finger, handle, or feel, talk, and listen.
• Ability to occasionally lift or move up to 50 pounds.
• Ability to work safely around traffic and exposure to vehicle noise and fumes and outdoor weather, including cold and extreme heat.

Nice To Haves

• Ability to safely drive a vehicle with a manual transmission (stick shift).
• Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

• Greet valet guests and offer assistance, including opening vehicle doors, carrying and lifting luggage, and providing directions and general facility information.
• Inform guests about valet rates and services and issue claim checks.
• Inspect arriving vehicles in a professional, courteous, and confident manner.
• Arrive for every scheduled workday on time and in a neat, clean uniform.
• Monitor the valet entrance for suspicious activity.
• Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to supervisors.
• Communicate with drivers, coworkers, and supervisors.
• Clean and maintain the surrounding work area.
• Help relocate vehicles as needed to keep traffic lanes clear.
• Complete other duties as assigned.

Benefits

• Career growth opportunities.
• Learning opportunities through the SP+ You internal training program.
• Free, confidential employee assistance program (EAP) offering support and resources to employees and their families 24/7.
• 401(k) match program for qualifying positions.
• Medical/health insurance, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Life insurance.
• Flexible spending accounts.
• Accident insurance.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed