Valet Driver

SP Plus•Chicago, IL

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Valet Driver helps provide safe, seamless parking and transportation experiences while delivering responsive service to clients and customers. The role involves inspecting and parking vehicles safely, communicating valet rates, following traffic laws, and reporting accidents or safety concerns. Drivers are expected to arrive on time in a clean, complete uniform and assist management with additional duties as assigned. The position is located in Chicago, Illinois. The posted pay is $16.00–$18.00 per hour, plus tips.

Requirements

  • Valid state driver’s license, current address, and acceptable driving record.
  • Proof of legal eligibility to work in the United States, with valid documentation provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract US currency, and understand instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
  • Ability to meet the physical demands of the job, including regularly standing, walking, and handling cash and equipment; occasionally sitting, climbing or balancing; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify ways to address problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major local streets, landmarks, and freeways to support customers’ transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance.
  • Accident insurance.
  • 401(k).
  • Paid time off.
  • Tips in addition to the posted hourly rate.
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