Valet Cashier Attendant

Omni Hotels & Spas•Dallas, TX

12d

About The Position

The Valet Cashier Attendant processes valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. The role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, helping ensure accuracy, efficiency, and a positive guest experience. The position requires working in fast-paced settings, including high-volume events, and maintaining a clean and organized work area.

Requirements

Excellent communication skills.
Previous customer service experience.
Ability to work well under pressure in a fast-paced environment.
Flexible availability, including days, nights, weekends, and holidays.
Ability to stand for extended periods, up to 8 hours.
Ability to work outdoors.

Nice To Haves

Previous customer service experience in hospitality is strongly preferred.

Responsibilities

Greet guests in a friendly and professional manner.
Answer questions and promptly resolve basic customer concerns.
Explain valet procedures, pricing, and validations to guests.
Accurately process payments using cash, credit/debit cards, room charges, and hotel POS systems.
Perform administrative tasks such as filing, data entry, reporting, and record-keeping.
Communicate discrepancies or issues to supervisors.
Operate the front drive podium, cashier booths, and portable pay stations.
Manage customer lines efficiently while maintaining accuracy and professionalism.
Adapt to high-volume, fast-paced event environments.
Coordinate with valet attendants and event staff to support smooth operations.
Follow event-specific procedures, schedules, and protocols.
Follow company security policies and guidelines.
Maintain a clean and organized work area in all assigned locations.