Valet Cashier Attendant

Omni Hotels & Resorts•Dallas, TX

13d•Onsite

About The Position

The Valet Cashier processes valet parking transactions while providing exceptional guest service in a luxury hospitality environment. The role supports valet operations at the hotel front drive, cashier booth, office, and event pay stations, helping ensure accurate and efficient service and a positive guest experience. The position may involve working in high-volume event settings and outdoors.

Requirements

Excellent communication skills.
Previous customer service experience.
Ability to work well under pressure in a fast-paced environment.
Flexible availability, including days, nights, weekends, and holidays.
Ability to stand for extended periods, up to 8 hours, and work outdoors.

Nice To Haves

Previous hospitality customer service experience is strongly preferred.

Responsibilities

Greet guests in a friendly and professional manner.
Answer questions and promptly resolve basic customer concerns.
Explain valet procedures, pricing, and validations to guests.
Process valet payments accurately using cash, credit and debit cards, room charges, and hotel POS systems.
Perform basic administrative tasks, including filing, data entry, reporting, and record-keeping.
Communicate discrepancies or issues to supervisors.
Operate the front drive podium, cashier booths, and portable pay stations.
Manage customer lines efficiently while maintaining accuracy and professionalism.
Adapt to high-volume, fast-paced event environments.
Coordinate with valet attendants and event staff to support smooth operations.
Follow event-specific procedures, schedules, and protocols.
Follow company security policies and guidelines.
Maintain a clean and organized work area in assigned locations.