Valet / Bellperson

EOS Hospitality•Myrtle Beach, SC

2d•Onsite

About The Position

As a Valet/Bellperson, you transport guest vehicles promptly and courteously between the hotel and its parking garage or lot using safe driving practices. You also escort arriving and departing guests to and from their accommodations, assist with luggage, and provide helpful information about hotel services and local attractions. This is a full-time, year-round position at the Hilton Myrtle Beach Resort that requires a flexible schedule, including weekends and holidays. Compensation is $13.00 per hour plus tips.

Requirements

Use safe driving practices.
Communicate clearly and positively with guests.
Work a flexible schedule, including weekends and holidays.
Lift, carry, load, and unload luggage and packages.

Responsibilities

Operate vehicles safely to deliver them to and from the parking garage or lot.
Record guest and vehicle details, charges, and length of stay on valet tickets.
Confirm valet requests with guests and arrange bell desk services as appropriate.
Follow car-control procedures, maintain key logs, complete valet parking logs and reports, and retrieve vehicle and claim-check information using the valet desk computer system as needed.
Retrieve guest items from cars, buses, vans, and carts; lift, carry, load, and unload luggage and packages onto bell carts and transport them to designated rooms.
Navigate bell carts through public areas, guest-room corridors, and elevators.
Respond to guest inquiries clearly and positively, answer questions, and provide accurate information about hotel services, outlet hours, directions, local attractions, and function rooms.
Organize and store luggage in designated areas as needed.
Escort arriving and departing guests to and from their accommodations in a friendly and courteous manner.