Bellperson & Valet

Hilton Grand Vacations•Lahaina, HI

3h•$20 - $24•Onsite

About The Position

The Bellperson & Valet supports resort operations at Kaʻanapali Beach Maui by helping create a welcoming first and last impression for guests. The role handles luggage, provides valet services, escorts guests to their rooms, and delivers attentive service throughout guests’ stays. The position works in a fast-paced resort environment and requires a courteous, professional, and friendly approach.

Requirements

High school diploma or equivalent.
Bellman or valet experience.
Valid Hawaii Driver’s License.
Strong customer service skills and the ability to communicate clearly in English.
Ability to work well under pressure in a busy arrival and departure environment.
Team-oriented mindset with strong judgment and organizational skills.
Ability to lift 50 lbs or more repeatedly.

Responsibilities

Transport guest luggage to and from guestrooms upon arrival and departure.
Escort guests to their rooms and provide information about resort amenities, services, and special features.
Assist guests with immediate needs and maintain attentive service throughout their stay.
Operate guest vehicles safely and professionally, including parking and retrieval.
Inspect vehicles for damage before taking custody and document findings as required.
Issue and collect valet claim tickets, ensuring accurate vehicle and guest information.
Maintain the cleanliness and proper working condition of bell and valet equipment and work areas.
Maintain security of baggage and key storage areas.
Demonstrate a courteous, professional, and friendly demeanor toward guests and team members.
Perform other duties as assigned to support resort operations.