Valet/ Bellman

Valor Hospitality Partners • San Diego, CA

6d

About The Position

As a Bellperson/Valet at the resort, you are often the first and last impression of the guest experience. You warmly greet guests upon arrival, assist with luggage, safely park and retrieve vehicles, provide helpful information about the resort and local area, and ensure each interaction is efficient, courteous, and memorable. This guest-facing role requires professionalism, a positive attitude, and a proactive approach to service. It is suited to someone who enjoys being on the move, helping people, and creating welcoming arrivals and farewells.

Requirements

• High school education or equivalent experience.
• Ability to communicate with guests and respond to questions and inquiries.
• Knowledge of hotel services and local events and activities.
• Ability to drive vans, trucks, and automobiles.
• A valid driver’s license and an excellent driving record, as verified by a Motor Vehicle Report, are preferred.
• Ability to lift, push, and carry 20–40 pounds.
• Ability to stand continuously for long periods and to lift, pull, push, bend, and move items to support the hotel and outlets.

Nice To Haves

• Customer service experience in a guest-contact role is preferred.
• A valid driver’s license and excellent driving record are preferred.
• A second language may be desired.

Responsibilities

• Greet guests warmly and enthusiastically upon arrival and departure.
• Assist with loading, unloading, and transporting luggage to and from guest rooms.
• Safely park and retrieve guest vehicles while maintaining secure key control.
• Escort guests to rooms and explain resort amenities, services, and local attractions.
• Provide directions, valet coordination, taxi service, and other guest assistance as needed.
• Maintain cleanliness and organization of bell carts, the valet area, lobby, and entrances.
• Deliver packages, amenities, messages, and other guest items promptly and courteously.
• Support front desk, valet, and concierge teams during busy periods.
• Handle guest requests and resolve concerns professionally and efficiently.
• Perform other duties as assigned by leadership.

Benefits

• Competitive salary.
• Team member hotel discount program.
• Uniforms provided.
• Health, dental, vision, and life insurance, plus other supplemental options.
• Paid PTO beginning after 90 days of employment.
• Immediate eligibility for a 401(k) with employer match.
• Team member awards and recognition programs throughout the year.
• Food and beverage discounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED