Valet Attendant

PENN Entertainment•Lake Charles, LA

About The Position

The Valet Attendant greets arriving and departing guests and parks and retrieves guest vehicles in specified areas efficiently and safely. The role performs drive-and-park assignments according to departmental policies and procedures, reports incidents promptly to a supervisor, and adheres to guest service standards and all property policies and procedures. The attendant also maintains strict confidentiality in company matters and performs other related and compatible duties as assigned.

Requirements

  • Possess a valid state driver’s license.
  • Have no careless motor vehicle accidents or moving violations in the last three years.
  • Be able to drive all makes and models of motor vehicles.
  • Have effective verbal communication skills and be able to speak and understand English.
  • Have excellent customer service skills.
  • Be able to run on level surfaces and up and down stairs to park and retrieve vehicles as quickly as possible.

Responsibilities

  • Adhere to departmental and property policies and procedures regarding guest service standards.
  • Greet arriving and departing guests.
  • Park guest vehicles in specified areas efficiently and safely.
  • Retrieve customer vehicles from specified areas efficiently and safely.
  • Perform drive-and-park assignments according to department policies and procedures.
  • Promptly report incidents to a supervisor.
  • Maintain strict confidentiality in all company matters.
  • Perform other related and compatible duties as assigned.

Benefits

  • Wellness programs supporting team members’ financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy, increasing with length of employment.
  • Career growth and advancement support.
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