Valet Attendant

Pilgrim Parking • Boston, MA

21d • $18 - $20 • Onsite

About The Position

Pilgrim Parking is hiring Valet Attendants for part-time and on-call opportunities at Folio Garage in Boston, Massachusetts. The role involves greeting guests, safely parking and retrieving vehicles, explaining parking rates and retrieval instructions, inspecting vehicles before taking possession, and following company guidelines. Attendants maintain a professional uniform and guest-service approach, help resolve customer issues, and may complete small cleaning or maintenance tasks, special projects, or other duties based on operational needs.

The position is active and may involve working outdoors in weather conditions, standing and walking for much of the day, and occasionally running or carrying items. Employees may be exposed to fumes and airborne particles, with noise ranging from minimal to moderate. Shifts include Saturday and Sunday daytime options, an overnight option, and a flexible on-call schedule that varies with business needs. The listed pay is $18–$20 per hour plus cash tips.

Requirements

• Be at least 18 years old.
• Have a valid driver's license and at least two years of driving experience.
• Be able to drive manual/stick-shift cars.
• Communicate effectively in spoken and written language, with a friendly and professional approach.
• Be able to thrive in a fast-paced environment and help resolve customer issues.
• Be able to stand, walk, and run as needed, and carry items weighing up to 50 pounds if needed.
• Meet the physical requirements of the role, including standing, walking, sitting, using hands and fingers, handling tools or controls, reaching, talking, and hearing.

Nice To Haves

• At least one year of valet parking experience.
• At least one year of customer service experience.
• Comfort parking cars in tight spaces.

Responsibilities

• Cheerfully greet guests and sincerely thank them upon exit.
• Park and retrieve guest vehicles safely and promptly.
• Explain parking rates and provide instructions for retrieving self-park vehicles.
• Inspect each vehicle before taking possession and follow company guidelines.
• Maintain the company uniform and provide professional, friendly service.
• Resolve customer issues in a positive and helpful way.
• Complete small cleaning or maintenance tasks, special projects, or other duties as assigned based on operational needs.

Benefits

• Free parking while on shift at the assigned location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free, confidential employee assistance program (EAP), available 24/7 to employees and their families, including three free counseling sessions for each employee and each household family member.
• Full-time employees receive paid vacation and an extra day off on their birthday.
• Full-time employees receive a benefits package including medical coverage, HSA, FSA, dental, vision, six supplemental insurance options, commuter benefits, pet insurance, and a 401(k).
• Seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
• The company promotes from within.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed