Valet Attendant

ABM•West Hollywood, CA

About The Position

The Valet Attendant provides professional, courteous, and compassionate guest services. The role coordinates traffic, communicates valet procedures and directions to guests, handles vehicles and guest keys, and processes valet payments and daily revenue. The position requires working outdoors in an unprotected environment in all climates for extended periods.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a background check, motor vehicle record check, and drug test, including THC.
Must be able to operate both standard and automatic transmissions.
At least 1 year of prior Valet Attendant experience.

Responsibilities

Coordinate traffic flow.
Clearly and effectively communicate valet procedures, information, and directions to guests.
Understand and appropriately respond to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and parking-lot issues.
Identify and arrange extra support when wait times are extended.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
Keep the work area clean of debris.