Valet Attendant

Pyramid Global Hospitality • Santa Cruz, CA

14d • Onsite

About The Position

Pyramid Global Hospitality is hiring a Valet Parking Attendant for Chaminade Resort & Spa in Santa Cruz, California. The attendant creates a welcoming first impression, greets guests as they arrive, opens vehicle doors, assists with luggage as needed, and parks and retrieves guest vehicles. The role also includes helping guests arrange other transportation, answering questions about the resort, its amenities, and the local area, and working with other attendants to provide personalized guest experiences. The attendant helps keep the entrance area clean and organized and is expected to provide exceptional, engaging service to guests and employees.

Requirements

• At least one year of experience in a customer service role with high guest interaction.
• Valid driver’s license with no infractions for at least six months.
• Ability to solve problems as they arise.
• Ability to work in a team environment.
• Pleasant and helpful personality.
• Ability to work a full shift standing and running to retrieve cars.
• Strong desire to make an impact on other people.
• Outgoing and engaging personality.
• Excellent verbal communication skills.
• Ability to work in a fast-paced setting.
• Availability to work various shifts, including weekends and holidays.

Nice To Haves

• Hospitality industry experience.

Responsibilities

• Welcome guests to the hotel or resort and interact with all guests.
• Open vehicle doors for arriving guests.
• Park and retrieve guests’ cars as needed.
• Assist guests with securing other forms of transportation as needed.
• Assist with unloading guests’ luggage as needed.
• Share knowledge about the hotel, its amenities, and the local area.
• Work with other attendants to provide personalized guest experiences.
• Assist the lobby attendant in keeping the entrance area clean and organized.
• Provide exceptional customer service and go beyond routine expectations.

Benefits

• 401(k) with company match
• Associate recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed