Legacy Multi-Campus Valet Attendant

SP Plus•Portland, OR

13d•Onsite

About The Position

SP+, a Metropolis company, is hiring a part-time valet/attendant to serve the Good Samaritan and Emanuel hospital campuses in Portland, Oregon. The position generally works Monday through Friday mid-shifts, with open availability from 6 a.m. to 10 p.m. and occasional weekend work. Special shifts may also be needed. The hourly rate is $18, with tips when working valet. Free employee parking is available. The attendant provides safe, courteous vehicle and customer service, helping ensure a smooth experience for clients and visitors. The role requires a valid driver's license and acceptable driving record, and the ability to drive a manual-transmission vehicle is preferred. The job involves standing, walking, handling cash and equipment, and occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds. Reasonable accommodations may be made for employees with disabilities.

Requirements

Previous customer service experience is required.
Have a valid state driver's license with current address and an acceptable driving record; pass an MVR check in good standing.
Provide proof of eligibility to work legally in the United States if hired.
Communicate accurate information to customers and coworkers and respond professionally to customer problems or complaints.
Read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
Follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
Meet the physical demands of the role, including regularly standing, walking, and handling cash and equipment, and occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.
Be available to work special shifts if needed, including second or third shifts and/or weekends.

Nice To Haves

Previous parking experience is highly desired.
Ability to safely drive a manual-transmission vehicle is a plus.

Responsibilities

Resolve client requests and concerns efficiently, seek solutions to problems, and communicate proactively with clients.
Inspect vehicles before parking them and note any findings.
Explain valet rates to customers.
Follow traffic laws and safe driving practices.
Report accidents, safety hazards, unusual occurrences, and policy violations to management.
Know major streets, landmarks, and freeways in the area to help customers have a seamless transportation experience.
Arrive on time for scheduled shifts in a clean uniform and remain in uniform throughout the shift.
Assist management with additional duties as assigned.