Valet Attendant

L'auberge Casino Resort Lake Charles•Lake Charles, LA

About The Position

The Valet Attendant provides guest-service support by greeting arriving and departing guests, parking and retrieving guest vehicles safely and efficiently, and completing drive-and-park assignments according to departmental policies and procedures. The role also requires reporting incidents promptly, maintaining confidentiality in company matters, and performing other related duties as assigned.

Requirements

  • Possess a valid state Driver’s License with no careless motor vehicle accidents or moving violations in the last three years.
  • Be able to drive all makes and models of motor vehicles.
  • Have effective verbal communication skills and be able to speak and understand English.
  • Have excellent customer service skills.
  • Be able to run on level surfaces and up and down stairs to park and retrieve vehicles as quickly as possible.

Responsibilities

  • Follow departmental and property policies and procedures regarding guest service standards.
  • Greet arriving and departing guests.
  • Park guest vehicles in specified areas efficiently and safely.
  • Retrieve customer vehicles from specified areas efficiently and safely.
  • Perform drive-and-park assignments according to department policies and procedures.
  • Promptly report incidents to a supervisor.
  • Perform other related and compatible duties as assigned.
  • Maintain strict confidentiality in all company matters.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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