Valet Attendant

ABM US•West Hollywood, CA

About The Position

The Valet Attendant provides professional, courteous, and compassionate guest services. The role coordinates traffic flow, communicates procedures and directions to guests, assists with vehicles and guest belongings, processes payments, and helps maintain orderly valet operations. The attendant operates, parks, and retrieves vehicles safely while following traffic laws and facility policies, and works outdoors in all climates for extended periods.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must pass a background check, motor vehicle record check, and drug test, including THC screening.
Must be able to operate vehicles with both standard and automatic transmissions.
Must have at least 1 year of prior Valet Attendant experience.

Responsibilities

Coordinate traffic flow.
Clearly and effectively communicate valet procedures, information, and directions to guests.
Respond appropriately to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange for additional support when wait times are extended.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve vehicles safely, obeying traffic laws, facility policies, and applicable pedestrian regulations.
Work outdoors in an unprotected environment in all climates for extended periods.
Keep the work area clear of debris.