Valet Attendant-(Jefferson Einstein)

Towne Park • Philadelphia, PA

1d

About The Position

The Valet Attendant, described in the posting as a Guest Service Associate, provides attentive, friendly, and efficient hospitality service. The role parks and retrieves guest vehicles promptly and safely and assists with luggage and bell services when needed. It also involves welcoming guests, answering questions, providing directions and facility information, delivering requested items, and explaining parking rates and vehicle-retrieval procedures.

The attendant maintains accurate valet records and ticket information, including vehicle location, key tags, guest folios, damage surveys, and claim-check receipts. The role follows established practices and procedures, receives specific directions, and is checked or verified frequently. The position may require up to 5% travel, and most work takes place outdoors for extended periods, potentially for an entire shift, in extreme heat or cold.

Requirements

• High school diploma or GED.
• Valid driver's license for the state where applying, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English, comprehend simple instructions and short correspondence, and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic involving three-digit numbers and American currency, understand 24-hour and military time, and understand rates based on elapsed time.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and use their last names.
• Welcome guests using the salutation of the day, follow proper phone etiquette, and remain in designated areas when not completing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to approved locations.
• Explain parking rates and retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain valet ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record vehicle locations on key tags.
• Calculate and collect revenue for vehicles when needed.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED