Valet Attendant-(Jefferson Washington Hospital)

Towne Park•Turnersville, NJ

About The Position

The Valet Attendant, identified in the description as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services. The role parks and retrieves guest vehicles safely and promptly and assists guests with luggage, including delivery, pickup, and storage where applicable. The attendant also welcomes guests, answers questions, provides directions and information about the facility and local attractions, and may shuttle guests to approved destinations. The position follows established practices and procedures, with work performed under specific directions and checked or verified frequently. The schedule is Monday from 7 a.m. to 8 p.m. and Tuesday through Friday from 7 a.m. to 3 p.m. The hourly base pay is $15 plus tips. Work is primarily outdoors for extended periods, potentially for the entire shift, and includes exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
Valid driver’s license for the state of application, or within a commutable distance from that state, as applicable.
One month of related experience and/or training, or an equivalent combination of education and experience.
Knowledge of principles and processes for providing customer and personal services.
Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
Ability to perform basic arithmetic, including calculations using American money, and understand 24-hour and military time systems and rates based on elapsed time.
Ability to perform parallel parking.
Ability to meet the physical demands of the role, including extended sitting or standing, walking, running, climbing stairs, and lifting or moving objects.

Nice To Haves

Ability to operate a manual transmission is highly desirable.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and use their last names.
Welcome guests using the appropriate salutation and follow proper phone etiquette; remain in designated areas when not completing other tasks.
Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; open vehicle and hotel doors for guests.
Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
Deliver messages, items, and guest amenities as requested, and shuttle guests to destinations approved by the location.
Explain parking rates and vehicle retrieval procedures; manage claim checks and vehicle keys according to procedure.
Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record vehicle locations on key tags after parking.
Calculate and collect vehicle revenue when needed.