Valet Attendant-(Huntington Hospital)

Towne Park • Huntington, NY

3d

About The Position

The Valet Attendant, identified in the role summary as a Guest Service Associate, provides attentive, friendly, and efficient hospitality service. The position parks and retrieves guest vehicles safely and promptly and assists with luggage, including delivery and pickup where applicable. The role also helps guests with directions, transportation, reservations, facility information, messages, and requested amenities.

The attendant explains parking rates and vehicle-retrieval procedures, manages claim checks and vehicle keys, documents vehicle and ticket details, and collects parking revenue when needed. The position follows established procedures and receives frequent direction and review. Work is primarily outdoors, sometimes for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state where applying, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic, including calculations involving American currency, and understand 24-hour/military time and rates based on elapsed time.
• Ability to perform parallel parking.
• Ability to meet the stated physical demands, including extended sitting or standing, movement and reaching tasks, and lifting or exerting force up to the described limits.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; acknowledge and greet guests within five feet and use guests’ last names.
• Welcome guests using the appropriate salutation and follow Towne Park phone etiquette; remain in designated areas when not completing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell service and luggage storage, and open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; share information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to locations approved by the site.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record the vehicle location on key tags after parking.
• Calculate and collect parking revenue when needed.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED