Valet Attendant-(Huntington Hospital)

Towne Park•Huntington, NY

2d•Onsite

About The Position

The Valet Attendant, identified in the posting as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services. The role parks and retrieves guest vehicles safely and promptly and assists with luggage and bell services during guest arrivals and departures when applicable. It also supports guests with directions, transportation, reservations, facility information, messages, and requested amenities. The attendant explains parking rates and retrieval procedures, manages claim checks and vehicle keys, maintains complete valet ticket and vehicle information, and calculates and collects parking revenue when needed. The position follows established practices and procedures under specific directions, with work checked frequently. Most work is performed outdoors, potentially for the entire shift, in hot or cold weather. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
Valid driver's license for the state of application, or within a commutable distance from that state, as applicable.
One month of related experience and/or training, or an equivalent combination of education and experience.
Knowledge of principles and processes for providing customer and personal services.
Ability to read and write standard English, understand simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic with three-digit numbers and with American currency; understand 24-hour and military time and rates based on elapsed time.
Ability to perform the physical demands of the role, including extended sitting or standing, walking, running as needed, climbing stairs, and lifting or moving objects with exertion up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.
Ability to meet the role's vision requirements, including close, distance, color, peripheral, and depth vision and adjusting focus.

Nice To Haves

Ability to operate a manual transmission is highly desirable.
Ability to perform parallel parking.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests within five feet and use guest last names during interactions.
Use the appropriate salutation, welcome guests, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage; open vehicle and hotel doors for guests.
Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
Deliver messages, items, or guest amenities as requested and shuttle guests to approved locations.
Explain parking rates and vehicle retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before issuing keys.
Complete and maintain valet ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; complete the vehicle location on key tags after parking.
Calculate and collect revenue for vehicles when needed.