Valet Attendant-(Northern WestChester Hospital)

Towne Park • Mt. Kisco, NY

1d • Onsite

About The Position

The Guest Service Associate provides attentive, friendly, and efficient hospitality services to guests. The role includes parking and retrieving guest vehicles safely and promptly, assisting with luggage and bell services as needed, and helping guests with directions, transportation, reservations, facility information, and other inquiries. The attendant explains parking rates and vehicle-retrieval procedures, manages claim checks and vehicle records, and collects parking revenue when needed. Work is Monday through Friday, 8:30 a.m. to 5:00 p.m. The position is based at Northern WestChester Hospital; most work is outdoors, potentially for the entire shift, in hot or cold conditions. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state of application, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to perform basic arithmetic with three-digit numbers and to use American currency; understand 24-hour and military time systems and rates based on elapsed time.
• Ability to meet the physical demands of the role, including extended sitting or standing, walking, occasional running, stairs, bending, kneeling, crouching or crawling, and lifting or moving objects with exertion up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; acknowledge and greet guests promptly and use guests’ last names.
• Welcome guests using the appropriate salutation, follow Towne Park phone etiquette, and remain in designated areas when not completing tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage, and open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to approved locations.
• Explain parking rates and retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain vehicle ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record the vehicle location on key tags after parking.
• Calculate and collect revenue for vehicles when needed.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility requirements and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility requirements and plan terms.
• Hourly base pay is $17 per hour plus tips.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED