Valet Attendant
The Clyde Hotel•Albuquerque, NM
•$12 - $14
About The Position
Heritage Hotels & Resorts is seeking a Valet Attendant to provide an organized, service-oriented welcome and departure experience. As one of the first and last personal contacts guests have at the property, the attendant assists with vehicles and luggage and offers information about hotel amenities, outlets, events, and nearby attractions. The role also helps maintain safe, efficient guest arrivals and a clean driveway, porte-cochere, and parking area while protecting company assets and guest information.
Requirements
- Excellent verbal communication and customer service skills.
- Ability to multitask and remain organized in a fast-paced, guest-facing environment.
- Strong safety awareness and attention to detail.
- Ability to collaborate with multiple departments to support the guest experience.
- Minimum age of 19.
- At least 2 years of driving experience required; the posting states this is preferred.
- High school diploma or equivalent experience or training required.
- Current New Mexico driver's license and an insurable driving record required.
Nice To Haves
- Hospitality or guest service experience preferred.
Responsibilities
- Welcome guests and assist them in and out of vehicles.
- Safely park and retrieve guest vehicles in accordance with company safety and security procedures.
- Assist guests with luggage during check-in and check-out, handling belongings carefully and professionally.
- Recommend hotel outlets, amenities, events, and local attractions.
- Follow ADA parking procedures and safety and security protocols.
- Communicate and coordinate with Front Office, Security, and other departments to support guest needs.
- Monitor guest flow and arrival patterns to provide efficient, organized service.
- Maintain a professional appearance and conduct in accordance with uniform and grooming standards.
- Keep the hotel's driveway, porte-cochere, and parking area clean and tidy.
- Protect company assets and maintain confidentiality of proprietary, client, and guest information.
- Perform other duties as assigned within the functions of the position as needed at the property.
Benefits
- Competitive pay and comprehensive benefits.
- 25% 401(k) match.
- Employee discounts across Heritage Hotels, restaurants, spa, and retail.
- Complimentary meals during scheduled shifts.
- Free employee parking.
- Growth and development opportunities.
- Supportive, people-first culture rooted in New Mexico pride and community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
