Valet Attendant

Royal Oaks Country Club Houston•Houston, TX

123d•Onsite

About The Position

Assists with day-to-day parking operations and provides parking service to club members and guests. This role involves greeting members, operating vehicles, organizing the parking area, assisting guests with doors and packages, and ensuring the security and cleanliness of the valet area and parking lots. The attendant must be able to work in various weather conditions and maintain a high level of customer service.

Requirements

High school diploma or general education degree (GED); or 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
Must be at least 18 years old.
Strong ability to communicate in standard English language.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively with club members, guests, or employees of the club.
Strong ability to give information to members, guests and colleagues in a small group setting or one-on-one.
Ability to apply units of American currency in performing simple addition and subtraction as well as multiplication and division.
Employment Eligibility Verification Documents.
Holds clean driving record and a valid Driver’s License.
Ability to keep information confidential.
Must possess an outgoing personality.
Must possess honesty and integrity.
Must be always courteous and tactful.
Must treat others with kindness and respect.
Regularly required to stand and talk for long periods of time.
Often required walking at a fast pace or running upon member/guest arrival or departure.
Specific vision abilities required: close vision, distance vision, depth perception, and ability to adjust and focus.
Ability to push or pull 30 pounds.
Ability to reach with hands and arms.
Required to bend, stoop, and stand up to 10 hours a day.

Nice To Haves

Strong ability to operate vehicles with manual transmissions
Strong ability to carry out parallel parking and maneuver vehicles safely into parking spaces

Responsibilities

Reports to work on time and in proper uniform.
Greets members by name upon arrival and provides exceptional parking service to members and guests.
Operates vehicles with manual transmissions.
Performs parallel parking and maneuvers vehicles safely into parking spaces.
Organizes vehicles and manages the parking area.
Opens doors for members and guests, and assists them as they enter and leave the clubhouse.
Assists with packages and opens the front door.
Anticipates guest needs and meets them promptly.
Assists people with disabilities.
Monitors commercial and personal vehicle traffic and provides directions for proper parking to ensure efficient traffic flow.
Ensures parking areas/levels are secure, safe, and always clean, and reports any observed security problems, unauthorized personnel, or safety/vehicle hazards to the supervisor or manager.
Keeps vehicles and vehicle keys secure and safe.
Ensures the Clubhouse entrance/valet attendant area is clean and spotless.
Follows all safety policies and procedures and has knowledge of Club Rules and Regulations.
Conducts himself or herself in a manner consistent with club policies.
Adheres to all club and employee policies and procedures.
Recognizes and reports on safety issues and concerns.
Able to work extended hours and flexible schedules based on business demand.
Performs additional duties as required by the Banquet Manager or Clubhouse Manager.
Works in conjunction with Concierge to anticipate events and member use of clubhouse to anticipate member needs.