Valet Attendant

ABM US•Los Angeles, CA

19d

About The Position

The Valet Attendant provides professional, courteous, and compassionate guest services. The role coordinates vehicle and pedestrian traffic, assists guests, operates and parks vehicles safely, handles valet payments and revenue, and keeps the work area clean. The position requires day and night availability for on-call shifts and includes working outdoors, unprotected from the elements, for extended periods.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must be able to operate both standard and automatic transmissions.
Must be fluent in English.
Prior cashier and valet experience.
Good customer service skills.

Responsibilities

Coordinate traffic flow.
Clearly and effectively communicate valet procedures, information, and directions to guests.
Understand and respond appropriately to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange extra support for extended wait times.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve vehicles safely, following traffic laws, facility policies, and applicable pedestrian regulations.
Work outdoors in an unprotected environment in all climates for extended periods.
Keep the work area clean of debris.