Valet Attendant - Morgantown, WV

Parking Management•Morgantown, WV

1d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while safeguarding guest vehicles. The role creates a welcoming, professional first and last impression for guests by greeting them, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding professionally to inquiries. Attendants inspect vehicles for damage, document parking locations on claim tickets, follow key-handling procedures, and comply with safety and company policies. The position is active and takes place indoors and outdoors, including on-site parking facilities and corporate settings, often in varied weather and around moving vehicles. Attendants keep valet areas clean and presentable, maintain a polished appearance and required uniform, and work collaboratively with colleagues, vendors, and clients. The role requires flexibility to work nights, weekends, and holidays. Employees may be required to use personal cell phones for work-related communication and applications, with reimbursement handled according to company policy. This is a non-exempt, hourly position with opportunities to earn tips. The posting states that valets can average $13.00–$20.00+ per hour after tips and base pay combined; rates vary by market and tips depend on service performance and customer interactions. Employment is at will, and a 120-day introductory period applies. The position is eligible for overtime pay for hours worked beyond 40 in a workweek, as required by applicable law.

Requirements

High school diploma or GED.
A customer-service-oriented attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Ability to adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Dependability in following instructions, maintaining work schedules, and completing tasks on time.
Ability to follow safety procedures and properly use and maintain equipment.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures.
Inspect vehicles for damage and document parking locations on claim tickets.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond to guest inquiries professionally.
Follow safety protocols to protect personal safety and vehicle security, and report unsafe conditions.
Comply with attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Arrive on time, in full uniform, and properly groomed before clocking in; maintain regular attendance and follow company policies and PMC standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
Use and maintain equipment properly and follow instructions and work schedules.
Communicate with team members, managers, and clients, including through a personal cell phone when required for work.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Military-friendly employer.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate, subject to applicable law.
Reimbursement for work-related personal cell phone usage according to company policy.