Sales Associate (Part-Time) - Morgantown, WV ( Morgantown Mall )

Hibbett•Morgantown, WV

1d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. This role requires knowledge of the store’s product areas and departments, adherence to policies, procedures, and visual standards, and active promotion of sales and merchandise. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience to attract and retain customers.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, assist customers as they enter the store, and help multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods using guidance in the product knowledge manual.
Achieve or exceed sales targets and goals.
Communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are effective and accurate, and report potential fraud risks to management or appropriate officials.