Valet Attendant - Morgantown, WV

Parking Management Company•Morgantown, WV

19h•$9 - $9•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The role involves warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, responding professionally to guest inquiries, and delivering a welcoming experience from arrival through departure. Attendants are expected to operate vehicles carefully, follow company policies and safety procedures, maintain a polished and professional presence, and contribute to a seamless guest experience. The position is active and takes place in indoor and outdoor environments, including on-site parking facilities and corporate settings. Work may involve varied weather conditions, noise, moving vehicles, and exposure to the elements. Attendants collaborate with colleagues, vendors, and clients; use computers and phones; and may need to use a personal cell phone for work-related communication or applications, with reimbursement following company policy. The schedule may be full-time or part-time and requires flexibility to work nights, weekends, and holidays. Compensation is hourly pay plus tips; the posting states valets can average $13.00–$20.00+ per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

High school diploma or GED.
A helpful, customer-service-oriented attitude is mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to safely and carefully operate and park guest vehicles.
Ability to follow company policies, instructions, work schedules, safety procedures, and key-handling procedures.
Ability to communicate professionally, listen actively, provide personalized assistance, and respond appropriately to guest inquiries.
Ability to adapt to changing work environments, competing demands, and unexpected situations.
Dependability and timely completion of assigned tasks.
Stamina to stand and walk for extended periods and lift up to 50 pounds.
Maintain a professional appearance and comply with uniform and grooming standards.
Flexibility to work nights, weekends, and holidays.

Nice To Haves

Customer service experience.
No special certifications are necessary for this position.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely park and retrieve guest vehicles and follow proper key-handling procedures.
Follow safety protocols to protect personal safety and vehicle security.
Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and foster a positive team environment.
Maintain regular attendance and follow company policies and standards for safe, efficient parking operations.
Arrive on time, in full uniform, and properly groomed before clocking in.
Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
Attend required staff meetings and complete assigned training modules on time.
Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental life insurance and critical illness insurance.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate, as applicable.